This Privacy Policy outlines how personal information is collected, used, disclosed, and protected in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information
Personal information may be collected when individuals interact through services, websites, or applications, including but not limited to when they:

  • Contact or communicate via email, forms, or other channels
  • Register, sign up, or subscribe to services or updates
  • Submit information for customer support or inquiries

Types of personal information collected may include:

  • Name
  • Email address
  • Contact details
  • IP address and browser data
  • Any other information voluntarily provided

2. Use of Personal Information
Personal information is collected and used for purposes such as:

  • Providing products or services
  • Responding to inquiries and communications
  • Improving user experience and service quality
  • Marketing or promotional communications (with consent)
  • Legal and compliance obligations

3. Disclosure of Personal Information
Personal information may be disclosed to third parties in the following circumstances:

  • Service providers assisting in operations or technology
  • Legal or regulatory authorities, if required by law
  • With the individual’s consent or as otherwise permitted under the Privacy Act

4. Data Security
Reasonable steps are taken to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be fully secure.

5. Access and Correction
Individuals have the right to request access to or correction of the personal information held about them, subject to applicable exceptions. Requests should be submitted through the designated contact method.

6. Cookies and Tracking Technologies
Websites and services may use cookies and similar technologies to enhance functionality and analyze usage. Users may adjust their browser settings to manage cookie preferences.

7. Overseas Disclosure
If personal information is disclosed to overseas recipients, reasonable steps will be taken to ensure that the recipient does not breach the APPs.

8. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted in an accessible location, and continued use of services after changes indicates acceptance of the revised policy.

9. Contact Information
For any questions, complaints, or requests regarding this Privacy Policy or personal information handling, please contact the privacy officer or designated representative.